We're hiring an operations manager to keep the day-to-day machinery of the business running smoothly. You'll own cross-functional processes, fix the ones that are broken, and be the person people go to when something falls between the cracks of two departments. Generalist energy required, along with a genuine love of getting organized and a healthy tolerance for being pulled into five unrelated things before lunch.
What you'll do
- Identify and fix inefficient cross-functional processes across teams
- Own vendor relationships and contract management for operational tools
- Build and maintain internal documentation for key operating procedures
- Support budget tracking and expense management for operations functions
- Coordinate company-wide initiatives that touch multiple departments
- Manage operational metrics and report on progress to leadership
What we're looking for
- 4+ years in operations, business operations, or a similar generalist role
- Strong project management and process improvement skills
- Comfortable working across finance, HR, and other functional areas
- Excellent organizational skills and follow-through on details
- Experience managing vendor relationships and contracts
- Clear communicator able to drive alignment across teams
Nice to have
- Experience in a fast-growing startup environment
- Background with tools like Notion or Asana for process documentation
- Prior experience in management consulting or a similar analytical role
About Meridian West
About Meridian West: Meridian West provides payment and treasury infrastructure trusted by enterprise finance teams to move money reliably at scale. Headquartered in New York, the company combines regulatory, risk, and engineering expertise to support clients processing billions of dollars in annual volume across marketplaces, payroll, and insurance.
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